Dxo lab412/20/2023 I wondered if this was the same error which you have in your log file? I’m go back to support but while I wait for them I’m trying to find a fix! If you have the same error in the log then it may help DXO support to know that it’s not just me. A dll file () is in the resource folder of the install. However, the error log always has the same error issue which is failure to load ‘’. My GPU (GForce 710) is significantly underpowered but that should not stop the program from starting up. Windows, drivers etc all up to date, plenty of CPU/Disk/RAM etc. I submitted a report to DXO support (with screen shots, log files) who responded with a pretty generic reply to reinstall, make sure everything is up to date etc which is what I’d expect for a 1st response from support. At that point none of the DXO PL4 windows (Splash screen, main program or error reporter) are active and need to be closed by Task Manager. I get the DXO PL4 splash screen, and the main screen for the program, then a DXO error reported application appears but gets pushed into the background. I’m having a similar (but not identical) issue - I’ve recently installed PL4 but cannot get past the start up.
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